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General Terms and Conditions
(GTC)

1. Scope of Application

These General Terms and Conditions (GTC) apply to all reservations and other services offered through the website of [Restaurant Name]. By using our website and utilizing our services, you agree to these GTC.

2. Reservations

2.1 Table Reservations

  • Reservations are made through our external service provider, Quandoo.

  • The reservation is only binding after confirmation via email.

  • Please arrive on time for your reserved time slot. If you are late, we reserve the right to reassign the table after a 15-minute waiting period.

  • If you are unable to attend your reservation, we kindly ask for a timely cancellation.

2.2 Group Reservations

  • For groups of [e.g., 6] or more persons, a deposit may be required.

  • Special requests or group menus must be coordinated with us in advance.

3. Prices and Payment

  • All prices are stated in Euro (€) and include statutory value-added tax (VAT).

  • Payment is accepted in the restaurant via cash, credit card, or debit card.

  • Special agreements for events or catering services must be arranged separately.

4. Cancellation and No-Show Policy

  • Cancellations are free of charge up to [e.g., 24 hours] before the reservation.

  • In the event of a no-show without prior cancellation, we reserve the right to charge a cancellation fee.

5. Use of the Website

  • The content on this website is for informational purposes only.

  • We accept no liability for technical errors or temporary unavailability of the website.

6. Disclaimer of Liability

  • We are not liable for damages caused by third parties or improper use of our services.

  • Liability for slight negligence is excluded, unless essential contractual obligations are affected.

7. Data Protection

  • The processing of personal data is carried out in accordance with our Privacy Policy.

  • By making a reservation, you agree to the processing of your data by Quandoo.

8. Final Provisions

  • The laws of the Republic of Austria shall apply.

  • The place of jurisdiction is [e.g., Vienna], provided that this is legally permissible.

  • If individual provisions of these GTC are found to be invalid, the validity of the remaining provisions shall remain unaffected.

📅 Last updated: [01.01.2025]

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